Shipping policy

As soon as you make the purchase, you will receive a confirmation e-mail and our team will get to work so that you receive your order as soon as possible. If after the working days indicated below for each each country you have not received your order, please contact us indicating your order number and we will review your order history to find a solution as soon as possible. You will receive an email with the tracking of your order so that you can be aware of the status of your shipment at any time.

Cooper Racquets will not be responsible for delivery errors caused when the delivery address entered by the User in the order form does not correspond to reality or when some information has been omitted.

During collection launches, Black Friday Week and Christmas due to high demand concentrated in a few days, it is possible that shipments may suffer some delays.

For any questions, write to us at hola@cooperracquets.com and we will be happy to answer you.

Shipping
Spain & Portugal
Free shipping on orders over 55€. Orders under 55€: 4,95€.

Europe
Flat rate 9,95€. Free shipping on orders over 100€.

UK, USA & Mexico
Flat rate 14,95€.

Rest of the world
Flat rate 19,95€.

Delivery times
Spain & Portugal: 2-4 business days.
Europe: 3-6 business days.
UK, USA & Mexico: 5-10 business days.

Customs & duties
Orders shipped outside the European Union may be subject to customs fees, import duties or taxes imposed by the destination country. These charges are the responsibility of the customer. Cooper Racquets has no control over these charges and cannot predict their amount. We recommend contacting your local customs office for more information before placing your order.